Quick Links

Report a Lost Card

If your Debit Card is lost or stolen, please contact your branch of account immediately. 

Norcross – 770-246-0011 Lawrenceville – 678-736-6250
Old Peachtree – 678-638-4000 Dunwoody – 770-392-0900

If it is after business hours, please call 1-800-554-8969.

If you become aware of possible unauthorized or fraudulent transaction(s) on your account, please notify us immediately using the contact information referenced above. 

To expedite reporting of unauthorized transactions, please click on the link below and complete a Debit Card Chargeback Request Form for each unauthorized transaction. The form(s) must be completed in its entirety for each transaction and signed by an account holder.  You may mail or drop off the form(s) at any of our four locations.

Debit Card Chargeback Request Form