Mobile Banking and Online Banking

TPB Mobile Banking


Quick Reference Guide

Features

Mobile App

Mobile Web

Text Banking

 

Smartphone

iPhone/Android

Tablet or iPad

Mobile browser

Mobile device with text messaging

View Account Balances

View Transaction History

Transfer Funds Between Accounts

 

Pay Bills with Mobile Bill Pay

 

Send Money to Anyone with Popmoney

 

Receive Account Alerts

Locate a Nearby Branch or ATM

Multi User Log In

 

 

 

Mobile Banking Advantages

Mobile Banking is available 24 hours a day, 7 days a week on phones and tablets.

  • You have access to important account information and functions - day or night - whether you are at home, at work or traveling.

Mobile App Banking and Mobile Browser Banking are secure.

  • Password required each time you log in.
  • Uses the same multiple layers of security as Online Banking.

Text Banking security

  • Displays account nicknames that you set, not account numbers.
  • No personal information is sent or displayed.

Enrollment

Download our Mobile App

  • Search for TPB Mobile in the Apple App Store or on Google Play, and download it to your mobile device.
  • Launch app and log in with the same user ID and password you use for Online Banking.

Mobile Browser Banking

  • Point the web browser on your mobile device to www.piedmontbankonline.com. Log in using your same Online Banking credentials.

Text Banking

  • Log in to Online Banking to enroll for Text Banking. Once activated, you will receive a text message with instructions on how to get started.

Q&As

Is Mobile Banking Free?

  • Yes, our Mobile Banking service is free. Our standard fees apply for bill payments and Popmoney person-to-person payments made through Mobile Banking. Message and data rates may apply.

Do I need to be enrolled in Online Banking to use Mobile Banking?

  • Yes

Do I need to sign up for Mobile Banking?

  • You do not need to enroll for Mobile Banking, unless you plan to use the Text Banking option. Log in to Online Banking to enroll for Text Banking.

Is there a wait period to use Mobile Banking?

  • There is no wait period.
  • For the Mobile Banking App: Once you have downloaded and installed the app, simply log in using the same user ID and password used for Online Banking.
  • For Mobile Browser Banking: From your mobile browser, log in to Online Banking at www.piedmontbankonline.com using the same credentials.
  • For Text Banking: Users will initially log in to Online Banking to enroll for Text Banking, then follow the on-screen prompts to begin using our Text Banking service right away.

Do I need a new username or password?

  • No. Use the same Online Banking user ID and password. If you change your Online Banking password, the Mobile Banking password will automatically change as well.

How do I install the Smartphone App?

  • The app can be found by searching your smartphone’s application store, either the Apple App Store or Google Play. Once downloaded, simply use your Online Banking credentials to log in.

What if I lose a mobile device?

  • You can deactivate the device by following these steps:
  • Log in to Online Banking and access Mobile Banking preferences.
  • Locate the phone number and select the option ‘Stop using this device for Mobile Banking’. Or call us at 678-638-4000.

How do I set up alerts?

  • It’s easy. Just log in to Online Banking and set your alert preferences.

Can I add new payees from Mobile Bill Pay?

  • No. To add a new payee to your list, log in to Online Banking Bill Pay.


Personal Online Banking

The Piedmont Bank’s Personal Online Banking Service makes handling of your everyday banking needs easier by allowing you to do your banking from your home or office.

Access your accounts 24 hours a day, 7 days a week. Your transactions are secured with advanced encryption technology to ensure that all of your online banking is safe.

Features

  • View balance and account history
  • Transfer funds between linked accounts
  • View images of your cancelled checks
  • Order Checks
  • Pay your bills for FREE with the optional Online Billpay Service.
  • Estatements

Personal Online Banking Demo

Enroll in Online Banking

Returning Customers Log In